Clubhouse Hostess
Point O' Woods Golf and Country Club Point O' Woods Golf and Country Club Benton Harbor, MI Benton Harbor, MI Temporary Part-time Seasonal Temporary Part-time Seasonal $11 - $13 an hour $11 - $13 an hour Host is responsible for creating the first impressions of the Club experience for Members and guests by greeting and seating guests at arrival.
Also responsible for maintaining an orderly work area and assisting with other staff positions, such as event setup and decor as requested.
Maintain Point O' Woods service standards as outlined in the F&B Service training program at high standards Know Members names and greet them promptly in a manner to provide a warm welcome and make them feel at home Greet and seat Members and guests promptly in a polite manner while displaying a high quality level of service in a timely manner.
Converse with Members and guests in an outgoing and friendly manner.
You will be asked to focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
Assist the service staff as needed, adhering to the Point O' Woods standards of service.
Close out podium at the end of each shift and maintain it in an orderly fashion.
Assist in operations duties when necessary.
Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.
e.
, orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.
).
Notify management of Member/Guest complaints at the time they occur.
Practice good service recovery by rectifying any complaints as soon as possible.
Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.
Be knowledgeable of the following, but not limited to:
-Club hours of operation, services and amenities -Guest policies -Basic Membership and private event information - Club menus, dress code and ambiance -Club special events and newsletter Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc.
, all of which go to make up the essential functions of the job.
Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
Demonstrate good teamwork and follow instructions well as directed.
Job Types:
Part-time, Seasonal Pay:
$11.
00 - $13.
00 per hour Expected hours:
10 - 30 per week
Benefits:
Employee discount Shift:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Weekly day range:
Every weekend Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Also responsible for maintaining an orderly work area and assisting with other staff positions, such as event setup and decor as requested.
Maintain Point O' Woods service standards as outlined in the F&B Service training program at high standards Know Members names and greet them promptly in a manner to provide a warm welcome and make them feel at home Greet and seat Members and guests promptly in a polite manner while displaying a high quality level of service in a timely manner.
Converse with Members and guests in an outgoing and friendly manner.
You will be asked to focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
Assist the service staff as needed, adhering to the Point O' Woods standards of service.
Close out podium at the end of each shift and maintain it in an orderly fashion.
Assist in operations duties when necessary.
Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.
e.
, orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.
).
Notify management of Member/Guest complaints at the time they occur.
Practice good service recovery by rectifying any complaints as soon as possible.
Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.
Be knowledgeable of the following, but not limited to:
-Club hours of operation, services and amenities -Guest policies -Basic Membership and private event information - Club menus, dress code and ambiance -Club special events and newsletter Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc.
, all of which go to make up the essential functions of the job.
Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.
Demonstrate good teamwork and follow instructions well as directed.
Job Types:
Part-time, Seasonal Pay:
$11.
00 - $13.
00 per hour Expected hours:
10 - 30 per week
Benefits:
Employee discount Shift:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Weekly day range:
Every weekend Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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