Front Desk Agent
2.
0 Benton Harbor, MI Benton Harbor, MI Part-time Full-time Part-time Full-time $15 - $16 an hour $15 - $16 an hour 8 days ago 8 days ago 8 days ago Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service.
Your role will involve assisting guests with check-in and check-out, answering inquiries, and ensuring a positive guest experience.
Duties:
- Greet guests with a warm and welcoming demeanor - Assist guests with check-in and check-out processes - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries and resolve any issues or complaints promptly - Maintain accurate guest records and process payments - Coordinate with other hotel departments to ensure guest requests are fulfilled - Perform night audit duties as required - Answer phone calls and direct them to the appropriate department or staff member - Maintain a clean and organized front desk and Lobby area Requirements:
- Previous experience in hospitality or customer service is preferred - Strong communication skills, both verbal and written - Excellent phone etiquette and ability to handle multiple phone lines - Familiarity with hotel management systems is a plus - Bilingual skills (English/Spanish) are an asset - Ability to work flexible hours, including evenings, weekends, and holidays - Strong problem-solving skills and ability to handle difficult situations with professionalism - Knowledge of guest relations principles and practices If you are a friendly, customer-focused individual with excellent organizational skills, we would love to hear from you.
Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.
Note:
This position is paid and does not include any contact information.
Job Types:
Full-time, Part-time Pay:
$15.
00 - $16.
00 per hour
Benefits:
Employee discount Schedule:
Day shift Evening shift Holidays Morning shift Work setting:
In-person Ability to Relocate:
Benton Harbor, MI 49022:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Benton Harbor, MI Benton Harbor, MI Part-time Full-time Part-time Full-time $15 - $16 an hour $15 - $16 an hour 8 days ago 8 days ago 8 days ago Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service.
Your role will involve assisting guests with check-in and check-out, answering inquiries, and ensuring a positive guest experience.
Duties:
- Greet guests with a warm and welcoming demeanor - Assist guests with check-in and check-out processes - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries and resolve any issues or complaints promptly - Maintain accurate guest records and process payments - Coordinate with other hotel departments to ensure guest requests are fulfilled - Perform night audit duties as required - Answer phone calls and direct them to the appropriate department or staff member - Maintain a clean and organized front desk and Lobby area Requirements:
- Previous experience in hospitality or customer service is preferred - Strong communication skills, both verbal and written - Excellent phone etiquette and ability to handle multiple phone lines - Familiarity with hotel management systems is a plus - Bilingual skills (English/Spanish) are an asset - Ability to work flexible hours, including evenings, weekends, and holidays - Strong problem-solving skills and ability to handle difficult situations with professionalism - Knowledge of guest relations principles and practices If you are a friendly, customer-focused individual with excellent organizational skills, we would love to hear from you.
Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.
Note:
This position is paid and does not include any contact information.
Job Types:
Full-time, Part-time Pay:
$15.
00 - $16.
00 per hour
Benefits:
Employee discount Schedule:
Day shift Evening shift Holidays Morning shift Work setting:
In-person Ability to Relocate:
Benton Harbor, MI 49022:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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